DISCLAIMER: These tasks described here as well as the video presentations are not intended to be all-inclusive instructional videos nor offer advice on appliance repair. They merely illustrate the process. The information here as well as the videos take a lot for granted such as, but not limited to, your knowledge, ability, and safety around electrical devices, proper choice and use of hand tools, techniques to ensure personal safety, protection of property, fire safety, and more. By viewing. listening to, or watching these videos, and/or attempting the procedures on this page, or following any repair or maintenance instructions on the Hottop Americas website, you assume all responsibility and release Hottop Americas and all its employees and contractors from any and all liability. If you do not accept these terms and/or your local laws prohibit such a release of liability, you may not watch or use the information contained herein.

NOTE: Before attempting any cleaning or repair procedures, always read the full instructions and the step-by-step procedures before beginning. You can find these instructions in the Hottop Coffee Roaster Repair Procedures on our website. Additionally, our Video Education Center also has a number of helpful repair videos to augment those step-by-step repair pages. Refer to these before attempting any of these tasks and as necessary during the process.

Our drum alignment PDF now covers all you need to likely ever know if you hear rubbing or scraping sounds coming from your roaster. The five-page document can be easily printed, which will allow you to take your time and do it right! 
 

If you are unable to adjust the drum, if scraping sounds are still heard, please contact support at support@hottopamericas.com.
If we cannot help you solve the problem, the machine may need to be returned to us for examination and repair.